Refund Policy

Changed your mind?

If you buy Plus and it isn't for you, ask for your money back within 7 days of buying it and you'll get all of it, with no questions asked. The same goes for each yearly renewal: within 7 days of the renewal, you can have that year's payment back.

If Plus began with free days, your first payment is when they end, and your 7 days for a refund start then.

A refund ends your subscription, and you go back to the free plan straight away.

After that

After 7 days you can still cancel any time. Plus then stays until the end of the period you've paid for and doesn't renew. We don't refund part of a period, except where the law says otherwise.

Monthly renewals aren't refunded: the 7 days apply to your first payment and to each yearly renewal.

How to ask

Write to us at [email protected] from the email address you sign in with, and say you'd like a refund. You don't have to say why.

Plus is sold through Link, Stripe's checkout, which takes the payment and sends your receipts. You can also ask Link's support for a refund, from your receipt. The money goes back to the card or account you paid with, usually within 5 to 10 days, depending on your bank.

Cancelling

To stop Plus renewing, open the Plus page and choose Manage billing. Deleting your account cancels Plus too, at once; if you're within your 7 days, ask for your refund first.

Going back to the free plan never deletes anything of yours: your progress stays, and coming back to Plus brings your whole drill back.

Contact us

Get Off My Lawn Developers, LLC, which runs Knight Shift: [email protected]. The rest of the rules for Plus are in our Terms.